One of the main aspects of Tibia's community management is improving the communication between players and CipSoft. One of the main communication channels for feedback is the discussion board. There, you can comment on recent news articles or take part in discussions about different topics. This board also gives you the chance to get in direct contact with us, the community managers. We try to explain decisions, clear up misunderstandings, provide additional information, and often answer questions concerning topics that are being discussed.
Sometimes, however, Tibia's developers join a discussion for a short time to directly answer a question or add a comment on a certain issue. These have been very rare cases, though, since the main communication takes place between the players and the community managers. We are the direct link between CipSoft and you, the community. Nevertheless, players enjoy these special moments, especially when they get one of their questions directly answered by a developer. So we thought about feasible ways to provide more of these possibilities to get in contact with other CipSoft teams.
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